Shipping policy

Shipping policy

This policy applies to orders placed at www.cantcopyculture.com. For shipping questions, contact CANTCOPYCULTURE® at cantcopyculture@gmail.com.

Order processing

Orders are prepared for dispatch within 4-5 business days. Processing time is separate from the carrier's delivery time. If an issue affects your order, we will contact you using the details provided at checkout.

Shipping destinations and charges

Available destinations, shipping options and charges are shown at checkout for your delivery address. Please review the shipping charge and your order total before completing your purchase.

Estimated delivery times

After dispatch, estimated delivery times are:
Mainland Greece: 2-3 business days
Mainland Europe: 5-6 business days
Islands and remote areas: 14-21 business days
International destinations: 21-28 business days

Delivery estimates are not guaranteed arrival dates. Delivery to islands and remote areas may take longer. Weather, public holidays, carrier disruption and customs checks may also affect delivery. These estimates do not limit your rights under applicable consumer law.

Tracking

If tracking is available for your shipment, we will provide the tracking information after dispatch. For questions about an order's delivery status, email cantcopyculture@gmail.com with your order number.

Delivery details and address changes

Please check your delivery address and contact details before placing your order. If you need to make a correction, contact us as soon as possible. Changes may not be possible once the parcel has been dispatched.

International duties and taxes

Orders delivered outside the European Union may be subject to import duties, taxes or customs procedures in the destination country. All charges are collected at checkout. The company is not responsible for any amount payable by the receipient after the fact of sale & shippment.

Delayed, missing or damaged parcels

If your parcel is delayed, appears to be missing or arrives damaged, contact cantcopyculture@gmail.com with your order number and relevant details. For damage, include photographs of the parcel and item where possible so we can investigate and help resolve the issue. This does not affect your statutory rights.

Returns

For return eligibility and instructions, please refer to our Refund Policy or contact cantcopyculture@gmail.com before sending an item back.